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Many everyday Internet Users do
not know why they must keep
their computer Operating Systems
Up-To-Date - and many don’t even
know what an Operating System
is!
From "ignorance is bliss" to
"surprise attack and disaster" -
how many thousands of Internet
users have experienced this
frustration and grief?
This raises the obvious
question: “Why haven't they
prepared to avoid it?”
The startling fact is that there
are many long term Internet
users who have never even
considered updating their
Operating Systems and protective
Safe-ware.
Perhaps the complexity of it all
contributes to what might be
described as User apathy - or
indifference and a lack of
enthusiasm toward the following:
* The news of yet another
vulnerability or patch process.
* The potential damage to
computer, personal information
and reputation - i.e. the "It
can't happen to me" attitude.
* Their own abilities - i.e.
“I’m too old, too dumb, too
whatever - to learn how to fix a
computer without breaking
something.”
* Updating - i.e. “My computer
came with an anti-virus program,
so why does it need to be
updated now?”
The sad fact is that the lack of
confidence people have in their
ability to build a defense often
leads to a reluctance to even
accept the reality of Cyber
Threats.
Some of the lesser-experienced
Internet users rationalize their
lack of action with pessimism,
even defeatism. Human nature
often supports these excuses
with defensive attitudes and mis-beliefs
like:
* False sense of disaster
support - “My nephew, neighbor,
son or whoever, is a computer
whizz. They’ll be able to fix
the problem if anything ever
happens.”
* Scepticism - “All this talk
about viruses is just so the
"news people" will have
information for publishing, and
so the software manufactureres
can scare people into buying
more of their products.”
* Ignorance (of the extent of
deception, skills and
sophistication that the
malicious hackers have
attained).
* Disbelief (that personal
computer might be infected and
used by others to spread
malicious viruses and worms).
“My computer seems to be working
ok - a little slow, maybe, but
it is getting pretty old.”
* Overwhemed (too many choices
with firewalls, anti-virus,
anti-spam, anti-spyware, Trojan
removers). "Why do I need all of
these and which ones should I
use?" or "Do I really need to
update my Operating System, my
anti virus, spam, spyware
stuff?"...I’ll just never learn
how to do all of this.
* Expense (How much will all
this cost and is it really
necessary?)
* Fatalism - “Hey, if it’s going
to happen, it will, and I’ll
just junk my computer and get
another one. Mine’s getting kind
of old, anyway.”
Here, then, are the Shocking
facts about updating PC
Operating Systems.
There are many unaware Internet
users who have been online for
years, but lack in these ares:
* They don’t know what
“Updating” really means.
* They have never responded to
the popup message associated
with the icon in the Task tray
that announces new Windows
Updates.
* They have never clicked on the
Windows Update icon in the
Program Start menu.
* They have never visited the
Microsoft Windows Update web
page at
http://windowsupdate.microsoft.com/.
* They have never updated their
PC Operating Systems.
Even if they have been able to
navigate to the Microsoft Update
webpage, many just throw up
their hands in despair at the
overwhelming number of choices
and unknowns, such as:
* Choosing what to update from
the long list of options.
* Waiting for Windows to check
the registry for available
updates.
* Deciphering the Update
descriptions (and instructions).
* Selecting or Removing the
necessary options.
* Starting the download.
And oftentimes, many people have
never even used the Windows Help
information to find out how to
update their computer Operating
Systems.
How many self taught or
untrained computer users are
going to persevere through all
of the hassle described above?
Is it any wonder so many
computers become infected? The
criminal Hackers building their
bot and zombie armies have
nearly an open and undefended
playing field; many are using it
every day to steal money and
identities.
So, what is the solution to this
problem?
If individuals with computer
"understanding" would help and
assist others with less
knowledge, there would probably
be less of a problem.
Nearly everyone who has
faithfully kept their PC
Operating Systems and Safe-ware
up to date surely has family
members and friends who could
benefit from an hour or so of
basic instructions. This would
make it much more difficult for
the criminal Hackers to
compromise another persons
computer.
Hacker's would eventually be
faced with a growing number of
adequately protected computers,
educated Users and hopefully
would finally give-up trying!
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