We guarantee your satisfaction! That's why every item we sell is backed with a complete 30 day Satisfaction Guarantee. If for any reason you are not completely satisfied, feel free to return it in new condition within 30 days of purchase date and we'll gladly exchange your purchase or refund your purchase price...no questions asked! You must acquire a Return Authorization Number (RA#) for returned merchandise by email, faxing, calling or snail mailing.